5/10 Neutral Experience
Status: OneWorld Sapphire
Status Value-for-Money: Medium
What We Experienced
| Overall |
Food & Beverages: 😐
- Limited Range of Food Offerings in Japanese Style Only (Egg Roll / Fried Chicken / Grilled Fish etc.)
- Limited Range of Beverage Offerings (Alcohol / Tea / Coffee / Non-alcoholic Beer / Soft Drinks etc.)
- Average Food with Quick Refills
- No Standard Beer Available in Fridge (Unsure If You Have to Ask the Staff to Get Beer or How, No Guidance Anyways)
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Services: ☹️
- Staff are Strict & Unhelpful at Front Desk
- Front Desk Staff are Like Existing to Screen & Reject People for Entry Rather Than Welcoming Their Loyalty Customers
- Front Desk Staff Will Not Help on Any Issue & Asked You to Contact Your Airlines / Member Hotline
- A Self-service Lounge Without Staff Providing Any Services
- Staff Never Help Guests on Handling Drinks & Food Proactively Unless You Request this "Service"
- Overall Staff are Below OneWorld Lounge Standard
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Facilities: Did Not Use
- Did Not Use
