5/10 Neutral Experience
Rate: US$ 46 per night (tax incl.)
Status: Hyatt Globalist
Upgrade: 2-category
Status Value-for-Money: Medium
What We Experienced
| Overall |
Overrated Hyatt Place Hotel Known for Good Services
- Slow English Check-in, Check-out & Enquiries at Front Desk
- Inattentive Front Desk Staff (Emma) Asked to Wait for Room Check at Check Out & Never Returned to Notify that is Done after 20 Mins
- Refused to Provide Any Tour / Travel Information Unless You Purchase Tours / Travel Products Directly with Hotel
- Credit Card Machine Merchant Name is Correct & CAN Recognize as Hyatt
Highlights: Can See Ha Long Bay Directly From Hotel Room / Pool
Drawbacks: Chaotic Hotel with Lots of Guests Laying Down in Lobby
| Amenities |
Breakfast Restaurant: 😐
- Average Staff with Nearly No Facial Expressions & English Capabilities (Except the Escort)
- Simple Breakfast Offering in Vietnamese & International Style Pho / Coffee / Omelette / Bacon / Fruit Slices etc.
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Executive Lounge: N/A
- Essential Hotel Does Not Come With Executive Lounge
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Facilities: 😃
- Complimentary Gym
- Complimentary Pool Access
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What's Really Offered by Status
- Room Upgrade (Standard Room -> View Room)
- Welcome Amenities (Fruit / Hand-written Card)
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Nearby
- 8 Mins Taxi to Bai Chay Bus Station
- 15 Mins Taxi to Tung Chau Cruise Terminal
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Hotel Website
https://www.hyatt.com/hyatt-place/en-US/vdozh-hyatt-place-ha-long-bay-bai-chay
