4/10 Negative Experience
Rate: US$ 74 per night (tax incl.)
Status: Marriott Titanium
Upgrade: 2-category (Max)
Status Value-for-Money: High
What We Experienced
| Overall |
Extremely Unprofessional Staff in All Three Marriott Hotels In the Loop
- Front Desk Staff with Poor Manners
- Rough Check-in, Check-out & Enquiries Processes
- Rude Staff Kept Speaking Putonghua No Matter Guests Understand Or Not
- Tried All Three Marriotts Near Baiyun Cultural Park Loop, None is Not Underperforming
- Extremely Worst Experience as A Guest Checking in / Asking for Anything / Visiting the Front Desk
- Credit Card Machine Merchant Name is Incorrect & CAN NOT Recognize as Marriott
Highlights: City-Centre Hotel Just Opposite to Hanoi Train Station with Affordable Rate
Drawbacks: Ongoing Constructions Just In Front of The Hotel
| Amenities |
Breakfast Restaurant: ☹️
- Visited Front Desk to Request for Breakfast Take Out One Day In Advance, Front Desk Asked to Visit Restaurant Directly
- Restaurant Did Not & Never Prepare Anything for Takeouts at Early Hour Departure
- Poor Communications within the Hotel Internally
- Rude Restaurant Staff Giving Guests Orders Like The Staff are the Bosses
- Poor Arrangement for Takeouts
- Robot-liked Staff have No Flexibility & English Proficiency
- Extremely Simple Breakfast Offerings with Cheap in Chinese Style (Bun / Egg / Pastries)
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Executive Lounge: N/A
- Essential Hotel Does Not Come With Executive Lounge
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Facilities: 😐
- Complimentary Gym
- Complimentary Pool Shared with Other Two Marriotts in the Loop
- Complimentary Coffee Machine Near Lobby
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What's Really Offered by Status
- Suite Upgrade (Standard Room -> Standard Suite)
- Welcome Amenities (Breakfast 2 pax / Snacks)
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Nearby
- 5 Min Walk to Metro - Line 2 - Baiyun Cultural Park Station
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Hotel Website
https://www.marriott.com/en-us/hotels/canbe-element-guangzhou-baiyun/overview/
