6/10 Neutral Experience
Rate: Free Night Award Cat 1-7
Status: Hyatt Globalist
Upgrade: None
Status Value-for-Money: Medium
What We Experienced
| Overall |
Iconic Hotel in the Heart of Tokyo
- Average English Check-in, Check-out & Enquiries
- Average Services at Front Desk & Rigid Front Desk Staff
- Above-average Food, Average Services & Location
- Wine & Birthday Cake for Birthday Stay (Generous)
Highlights: Free Swimming Caps Offered in Swimming Pool if You Forgot to Bring Yours
Drawbacks: Rigid, Stubborn and Stingy Japanese Services
| Amenities |
Breakfast Restaurant: N/A
- Additional Charges for Lounge Guests
-------------------------
Executive Lounge: 😃
- Serving 3 Sessions (Breakfast / Afternoon Tea / Evening Hours)
- Successfully Infuse Japanese Elements & Experiences in Services & F&B
- F&B Offerings from Club Lounge are Generous & Exquisite (Unlimited Salmon Roes)
- Rigid Services (Mostly Japanese Staff, Less Flexible & Personalized Services)
- Amazing Breakfast -- Buffet Style (Unlimited Salmon Roes & Japanese Fruit)
- F&B Offerings are Generous & Exquisite
- No Japanese Fruit Wine Served (Plum / Yuzu Wine)
-------------------------
Facilities: 😃
- Complimentary Indoor Warm Swimming Pool Access
- Complimentary Hot Tub & Sauna Room
-------------------------
What's Really Offered by Status
- Welcome Amenities (Cake / Bottled Wine / Snack / Computer-printed Card)
- Executive Lounge Access
- Late Checkout (16:00)
-------------------------
Test-the-hotel
Failed
Early Check-in or Early Access to Executive Lounge is not Allowed
-------------------------
Nearby
- Downstairs to Shopping Mall
- 5 mins walk to Metro - Hibiya Line - Roponggi Station
-------------------------
Hotel Website
https://www.hyatt.com/grand-hyatt/en-US/tyogh-grand-hyatt-tokyo
