10/10 Positive Experience
Status: OneWorld Emerald
Status Value-for-Money: High
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The Flagship Lounge of Cathay Pacific, My No.1 in East Asia
- Smooth English & Cantonese Check-in & Enquiries
- Active Staff Services from Front Desk & Staff
- Successfully Infuse Hong Kong & Asian Elements & Experiences in Services & F&B
- F&B Offerings from Lounge are Generous & Exquisite
- Impressive Food & Services
Highlights: 15 Mins Premium Massage Services
To Improve: Relatively Far Away from Security Check
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Food & Beverages - The East Meets West Enjoyment
- Staff-to-Guest Ratio is Around 1 Crew to 10 Guests (3-4 Tables)
- A-la-carte Services Available in The Dining Room with Unlimited Orders
- Monthly Rotating Menu & Special Menu Offered for Festivals
Highlights: Staff will Remember How You Would Like Your Order And What You Ordered if You Are a Frequent Visitor
To Improve: Inconsistent Services from Different Personnel in The Dining Room
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Services - The Ultimate Supremacy
- Staff-to-Guest Ratio is Around 3 Crews to 1 Area (Massage / Shower & Daybed / Bar / Buffet Area)
Highlights: Staff will Have Small Talks With You to Understand You Needs & Expectations
To Improve: Inconsistent Services from Different Personnel in The Dining Room
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Test-the-Lounge
Successful
Ordered A Boiled Vegetable Which Is Out of the Menu
Could Tailor-Made Food Products for Guests
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How to Access?
- Cathay or Any OneWorld First Class Ticketed Passenger + 1 Guest (Any OneWorld Flight Any Class)
- Cathay Diamond Executive / Diamond Status Holder + 2 Guest (Any OneWorld Flight Any Class)
- OneWorld Emerald Status Holder + 1 Guest (Any OneWorld Flight Any Class)
- Standard Chartered Bank Priority Private Cathay MasterCard Holder
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Location
Underground, Gate 65, Terminal 1, HKG Airport
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