9/10 Positive Experience
Rate: 20k Points + Suite Upgrade Voucher
Status: Hyatt Globalist
Upgrade: 4-category
Status Value-for-Money: High
What We Experienced
| Overall |
The Flagship Hyatt in Asia Region
- Smooth Cantonese Check-in, Check-out & Enquiries
- Attentive Services at Front Desk
- Flexible and Smart Staff with Seamless Arrangement about Rollaway Bed Delivery
Highlights: Inside the Hong Kong Convention & Exhibition Centre
Drawbacks: No Hot Tub or Whirlpool in Swimming Pool as a 5-Star Hotel
| Amenities |
Breakfast Restaurant: 😐
- Wide Range of Varieties for Food Offerings in Hong Kong and Western Style
- Delicious Food Which Taste Better Than Local Restaurants in Town (Opinion as a Hong-Konger)
- Dull & Unresponsive Services at Noodles Stations (Chef has No Facial Expression and No Reply to Confirm the Orders)
- Successfully Infuse Local Hong Kong Elements in Lounge Food & Beverages Experience
- Maggie is Unprofessional and Inattentive (Default Starting a Conversation with Us in Putonghua When She Led Us to the Table But The Host Greeted Us in Cantonese and Maggie was Next to the Host)
- Room to Improve the Staff Quality in this Grand Cafe Restaurant
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Executive Lounge: 🤩
- Serving 3 Sessions (Breakfast / Afternoon Tea / Evening Hours)
- Amazing Lounge with Exquisite Food in Multiple Cuisines (Sushi / Dim Sum / Burger / Halal)
- Successfully Infuse Local Hong Kong Elements in Lounge Food & Beverages Experience
- Suitable for Most Visitors from Major Regions / Countries
- Attentive Staff with Proactive Services (Always Coming to Refill the Wine)
- Full Front Row Stunning View of Victoria Harbour
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Facilities: 😃
- Complimentary Outdoor Swimming Pool
- Complimentary Sauna Room
- Complimentary Gym Room
- Amazing & Caring Services in Spa, Gym and Pool
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What's Really Offered by Status
- Premier Suite Upgrade (Standard Suite -> Premier Suite)
- Welcome Amenities (Fruit Plate / Wine / Cake / Card / Nuts)
- Breakfast (3 pax each night)
- Lounge Access (3 pax each night)
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Nearby
- Downstairs to Hong Kong Convention & Exhibition Centre (HKCEC)
- 1 Min Walk to Bus - Route 18 - Shui On Centre Stop
- 5 Mins Walk to MTR - East Rail Line - Exhibition Centre Station
- 5 Mins Walk to Bus - Exhibition Centre Stop / Wan Chai Pier Stop
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Hotel Website
https://www.hyatt.com/grand-hyatt/en-US/hkggh-grand-hyatt-hong-kong
