6/10 Neutral Experience
Rate: US$ 83 per night (tax incl.)
Status: Hilton Diamond
Upgrade: 1-category
Status Value-for-Money: Medium
What We Experienced
| Overall |
One of the Tallest Building in Zhongshan City
- Slow Cantonese Check-in & Check-out
- Rude Staff at Front Desk Blaming Customers Not Providing Invoice Details In Advance
- Inattentive Staff at Front Desk Randomly Pointing Direction Towards Restaurants / Attractions
- Impolite Staff at Front Desk with an Extremely Poor First Impression
- Dated Hardware & Facilities
- Stingy Hotel Not Upgrading Vacant Suites to Diamond Guests
- Credit Card Machine Merchant Name is Incorrect & But Can Recognize as Hilton
Highlights: Located Right at the City Centre
Drawbacks: Few to No Public Transport Accessible to Hotel / Within the City Except Taxi / Didi
| Amenities |
Breakfast Restaurant: N/A
- Did Not Use
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Executive Lounge: 😐
- Serving 2 Sessions (Breakfast / Evening Hours)
- Simple Food Offerings with Limited Varieties of Cheap Food (Pork / Fruits / Egg etc.)
- No Local Zhongshan Element (Barbecue Pigeon) Infused into their Lounge Food Offerings
- Buffet Style Served at Evening Hours
- A-la-carte & Buffet Style Served in Breakfast
- Polite & Proactive Staff in Lounge
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Facilities: 😐
- Complimentary Indoor Swimming Pool (Adult & Children Sections)
- Complimentary Sauna, Steam Room & Hot Tub
- Complimentary Gym Room
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What's Really Offered by Status
- Room Upgrade (Standard Room -> Executive Room)
- Welcome Amenities (Cake / 1,000 Points)
- Breakfast (2 pax each night)
- Lounge Access (2 pax each night)
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Nearby
- 15 Mins Taxi to C0ach Station for Bus to Hong Kong (~CN¥ 20 / ~US$ 3)
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Hotel Website
https://www.hilton.com/en/hotels/zgnzdhi-hilton-zhongshan-downtown/
